Documentation

Checkout

Customer details, tipping, and payment.

Checkout

Proceed to Checkout first confirms the location is currently accepting Pick-Up orders (working hours permitting) before opening a two-step checkout dialog.

Step 1: Enter personal info

Name and email are required; phone and an order note are optional. If the order is below the location's minimum order amount, a warning shows the minimum and the current subtotal, and blocks moving on.

The Enter personal info step, showing the name, email, phone, and order note fields

Step 2: Finalize payment

This step shows, in order:

An estimated wait time, if the location has one configured
An Order Summary — items, any applied promo code discount, tax, tip, and total
A tip selector — no tip, 15% / 18% / 20% presets, or a custom amount, calculated off the discounted subtotal
A Pay by Card / Pay at Window toggle, shown only when the location accepts cash payments
A Terms & Conditions and Refund Policy checkbox, required before paying
The payment form itself (card entry, or a confirmation step for a cash order)
An allergen disclaimer

The Finalize payment step, showing the order summary, tip selector, and payment form

Cash orders

Choosing Pay at Window places the order as Awaiting Payment instead of taking payment online. The customer pays in person when they arrive; see Order Confirmation for what they see while waiting, and the Dashboard's Awaiting Payment page for how staff mark it paid.