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Documentation

Order History

How a customer looks up and reorders a past order.

Order History

Customers can look up their own past orders without an account, by verifying the email address they ordered with.

The Order History page's email verification step

Verifying

A customer enters their email and receives a 6-digit code, valid for 10 minutes. Once verified, that lookup stays active in their browser for 30 minutes, so they don't have to re-verify on every visit during that window. A Not you? link clears the session and starts over.

Reviewing and reordering

Each past order shows its number, date, status, items with any chosen varieties, and totals. A Reorder button adds the same items back to the customer's bag and takes them straight to Your Bag to check out again.